Data Deletion

Last updated: 16 September 2026

You can ask us to delete the information HustleFlow holds about you. This page explains how to ask, what gets removed, and how long it takes.

How to request deletion

Email [email protected] with the subject Data deletion and include:

• The phone number or email address you used in the chat, so we can find your conversation.
• The name of the business you were messaging, if you remember it.

We only need enough to locate your records. Please do not send passwords or card details.

What gets deleted

• The messages you sent and received in that chat.
• Your phone number, chat identifier, name, and any contact details captured from the conversation.
• The lead record created from your enquiry, and any scheduled follow-ups, so you stop being contacted.

What we may keep

We may keep a minimal record of the deletion request itself, and anything we are required by law to retain, such as records of a completed transaction. Anything kept for those reasons is stripped of details that identify you wherever possible.

How long it takes

We confirm your request by email and complete deletion within 30 days. Backups are overwritten on their normal cycle, so a copy may persist briefly in backup storage after it is removed from the live service.

If you messaged a business through HustleFlow

HustleFlow runs the chat on behalf of the business you contacted, and that business holds its own copy of your conversation and contact details. We will delete our copy and tell the business about your request, but you may also want to contact them directly, since they decide how they use the leads they collect.

If you are a HustleFlow customer

Business owners can delete individual conversations and leads from the dashboard at any time. To close an account and remove everything associated with it, email [email protected] from the address on the account.

Contact

Questions about deletion or anything else in our Privacy Policy? Email [email protected].