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Website chat, answered by AIAn AI live chat widget for your website
Paste one script tag and a chat box appears on your site. Visitors get an answer straight away, from your real prices and stock, and the agent asks for their phone number or email while they are still interested. When someone goes quiet, it follows up after they have left.
More than a chat box that says “we’ll get back to you”
Answers every visitor, day or night
Nobody has to sit at a keyboard. A question asked at 11pm gets a real answer at 11pm, in the language the visitor wrote in.
Quotes your real prices
The agent reads your catalogue before it answers, so the price and stock it names are the ones you actually have.
Gets the phone number or email
It asks for contact details while the visitor is still interested, and every enquiry lands in your dashboard as a lead.
Follows up after they leave
If a lead goes quiet, a follow-up goes out on WhatsApp, SMS or email naming the product they asked about. Most chat widgets stop when the tab closes.
Hands over when it should
Complaints and anything it should not answer alone come to you as an alert, and you can reply to the visitor yourself from the dashboard.
Looks like your site
Pick the colours, launcher style, font and greeting in the dashboard. No code changes after the first paste.
Works on any website builder
The snippet is the same everywhere. Copy it from the Widget page in your dashboard, then paste it here:
- WordPress: Paste it with a header-and-footer code plugin. Step-by-step guide.
- Shopify: Online Store, Themes, Edit code, then
theme.liquid, just before</body>. - Wix: Settings, Custom Code, Add Code, placed in Body - End.
- Squarespace: Settings, Advanced, Code Injection, Footer.
- Google Tag Manager: A Custom HTML tag on the All Pages trigger.
- Any other site: Paste it before the closing
</body>tag on every page you want the chat on.
One flat monthly fee, no seat charges
Starter is $15 a month for 100 conversations on the website widget. Growth is $50 for 1,000 and includes a WhatsApp number. Scale is $100 for 3,000. Add as many team members as you like. When you reach your allowance the AI pauses rather than billing you more. Full pricing.
How it compares to other website chat software
HustleFlow vs Intercom
Two people and 500 AI resolutions a month lands around $665 on Intercom. The same 500 conversations sit inside HustleFlow Growth at $50 a month, WhatsApp number included, with no per-seat charge however many people log in.
HustleFlow vs Tidio
Fifty AI conversations a month costs roughly $68 on Tidio once the base plan and the Lyro add-on are added together. HustleFlow Starter covers those 50 conversations, and up to 100, for $15 a month.
HustleFlow vs Crisp
At very high chat volume the Crisp flat rate can beat a metered plan outright. At up to 100 conversations a month HustleFlow Starter at $15 is the cheaper side, and Growth at $50 covers 1,000 with WhatsApp included, plus the outbound follow-up work Crisp does not do.
Common questions
How do I add the live chat widget to my website?
Sign up, copy the snippet from the Widget page in your dashboard, and paste it before the closing </body> tag of your site. It is one script tag, the same on WordPress, Shopify, Wix, Squarespace or a hand-built site. The dashboard shows when the widget has been seen live on your site.
How much does the live chat widget cost?
Starter is $15 a month for 100 conversations on the website chat widget. Growth is $50 a month for 1,000 conversations and adds your own customer-facing WhatsApp number. Scale is $100 a month for 3,000. A conversation is one customer thread however many messages it has, and it only counts if the AI replied. New signups get 50 free conversations to start.
Is this live chat or a chatbot?
Both, in the useful sense. The AI answers visitors on its own, from your catalogue and your instructions, and you can read any conversation and reply yourself from the dashboard. It is not a shared support inbox with ticket routing, so a team of human chat agents working a queue all day is better served by a tool like Tidio or Intercom.
Do I need WhatsApp to use it?
No. The website widget works on its own with no approvals. WhatsApp is optional and comes with the Growth plan, and the same agent then answers there too.
Put it on your site today
50 free conversations to start, no card required.